Privacy Policy

 

At Tradinghouse.pk, we value and recognize the importance of your privacy. This Privacy Policy outlines the way Tradinghouse.pk gathers, uses and discloses data concerning its Platform activities, including personal information of the buyer’s and seller’s.

If you are using our website you agreed to our terms of privacy. If you have any questions or concerns about the use of your personal information, then please email us at [email protected] or contact us on 0315-2450239

 

1.1.            Personal Information

 

a.       You can visit and browse the Website without having to provide any personal information.

b.      If you wish to place an order for a product with us on the Site, we may collect various pieces of information that includes your name, email address, cellphone number, shipping address and payment details

c.       To enable our systems to recognize your browser or device and to provide and improve services, we use cookies. Cookies accepting is not a requirement to visit the Site. However, we would like to point out that only with the activation of cookies is it possible to use the Website and to order. Cookies are small text files that mark your computer as a specific user to our website when you visit those pages on the Site and are saved on the hard drive of your computer by your internet browser. You can use cookies to recognize your Internet Protocol address, save time while you are on or want to enter the Site. We use cookies only for your convenience when you use the Site, and not to collect or use any other information about you. You can set your browser to not allow cookies, but this would restrict your use of the Site. Please accept our guarantee that our use of cookies is free from viruses and does not include any personal or private information.

 

1.2.            Use of Personal Information

 

a.       The information we obtain from you is used for processing your order and maintaining your account.

b.      We may also use your details to give you emails about other products or services that we believe may interest you. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you

c.       We may pass on your name, phone number and address to our courier or supplier to deliver the product to you. You must only provide us with the Site information that is correct and not misleading, and keep it up-to-date and notify us of any changes.

d.      To provide customer service support to users; to respond to queries, to feedback and to manage claims and/or disputes.

e.       To conduct research or statistical analysis to enhance the Platform's content and architecture, and to develop Tradinghouse.pk product offerings and services.

 

1.3.            Security

 

a.       We have in place enough security measures to prevent any loss or damage to your details. As we gather data over the Internet, we store your personal details on a secure server. Our security procedures mean that we may sometimes request proof of identity before we reveal any personal information to you. It's your responsibility to protect your password and computer from unauthorized access.

b.      In no event do we rent, exchange or sell your information that we collected for marketing purposes without your permission with any other business.

c.       We at Tradinghouse.pk ensure that customer information is only accessible to employees or until otherwise required. All employees are strictly committed to the Privacy Policy, meaning that we want to better serve you.

 

We always improve and update our website in order to further improve our website shopping. Our policies would therefore evolve over time. We shall update our Privacy Policy accordingly as our Website is updated and new services added.